Service Dock

Customer Portal

Pending

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Pending

Appointment

Service visit

Customer

Vehicle

Shop

Location

Service Notes

Message to the shop (optional) Preferred date (for reschedule)

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Pending

Customer

Vehicle

Authorization request

Review Jobs

Subtotal

Tax

Total

Shop

Customer

Vehicle

Work order

Review your response

Your name (required to approve) Message to the shop (optional)

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In progress

Job status

Your vehicle is being worked on

Action needed

This job has an estimate awaiting your approval — check your approval email or text message for the secure link.

Parts

Approval

Pickup

Payment

Message the shop

This page updates as your job moves through the shop. Your message goes straight to the service advisor on this job.

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Report

Inspection report

Inspection Report

Customer

Vehicle

This report shows the inspection findings your shop shared with you. Contact the shop if you have questions about recommended repairs.

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Open

Invoice

Paid: Unavailable
Outstanding balance: Unavailable

Customer

Online payment is not available in this portal yet. To pay this invoice, contact the shop directly — they can take payment over the phone or when you pick up.